Account Status - Active, Inactive, On-Hold and Closed

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• Inactivate (and Reactivate) a Tutor

  Please note: We have removed on-hold and close statuses in the tutor directory as well as the team members page! The inactive status will deny a tutor's access to BANG and will be used if a tutor gets terminated or they resign.  Inactivating a Tutor ...

• Reactivating an expired and closed out migrated account from Big Apple

• Inactivate a Client after their Enrollment is Closed

• Updating your account settings

  Follow these steps to update your account settings: In the top right corner, hover over the gear icon and select Settings In the USER PROFILE section, you can edit the following: Username First Name Last Name Upload Photo Scroll down to EMPLOYEE ...

• How to Add a Refund After an Enrollment Is Closed

  A refund cannot be added in BANG after the enrollment is closed. Instead, you can add a new enrollment equal in the enrollment value as the refund. For instance, if the refund is $100, then the enrollment would have an hourly rate of $100 and total ...