Can I Turn Off Automated BANG Emails to a Client?
You can prevent BANG email communications from being sent to your clients. Follow these steps:
1. Go to the Client Care > Clients list
2. Filter for the client who no longer needs to receive BANG emails
3. Select the Edit (pencil) icon beside the client's name
4. Scroll down to the Contact Information section
5. Select the "Don't send BANG emails" checkbox
6. Save when done
Related Articles
Configuring your email in BANG - Using Rackspace
To access the email configuration settings, hover over the gear icon and select Settings. Scroll down to the Email Settings section, and click the Settings button. Click the Mail Accounts tab. Begin by setting up the Outgoing SMTP Mail Servers - This ...
Exporting Clients from BANG
There are 3 major steps to take in BANG to export a full list of all Active Clients. Step 1 – Go to the Client Care > Clients list Step 2 – select Filter > Advanced Filter > Active > Search Step 3 – Select > Select All > Bulk Action > Export
BANG Email Summary
This list summarizes the email triggers in BANG, who they go to and if they can be changed in settings. It also colour coordinates the Email Template names to the group receiving it so franchisees can edit the emails in their local office. CLICK HERE ...
Enrolling a Client
Hover over Lead to Consult and click on Leads. Click on the Add Enrollment Icon and it will take you to the Enrollment Form. (You can also access the Enrollment Form from the Student Profile Detail screen) The information we entered in the Lead Form ...
BANG: Re-Enrollment Process
Re-Enrollment Report The Re-Enrollment Report identifies clients based on their remaining enrollment hours. Run it monthly to find the clients who are nearing the end of their enrollment, ensure adequate follow-up and client care, plan direct ...