Graphic Design Request System

Graphic Design Request System

Streamlined Custom Graphic Design Request Process
The form link can be found here

Franchisees have access to a diverse range of print and digital creatives available in the Resource Library. While we strive to cater to all marketing collateral needs, there might be instances when you require a unique piece for your local market, such as a specific promotion, offer, or program. In such scenarios, you have the option to collaborate with one of our vetted graphic designers at a cost to you. Whenever feasible, we suggest utilizing an existing design from the Resource Library and having the graphic designer modify it to suit your specific needs. Here's an overview of what the process entails:

1. Franchisee Submits Request Form: The franchisee initiates the process by submitting a request form for custom graphic design. This form includes details about the design project, such as project specifications, preferences, and any attachments or reference materials.

2. Notification to Designer: Upon submission of the request form, an automated system notifies the designated designer responsible for handling the request. This notification ensures that the designer is aware of the new project.

3. Designer's Initial Contact: The designer will proactively reach out to the franchisee within 24 hours of receiving the request. During this initial contact, they will acknowledge the request, confirm receipt of the form, and discuss the project's requirements and scope.

4. Agree Upon Quote: The designer and the franchisee will collaborate to determine the scope of work and agree upon a quote for the design project. This quote will outline the cost, timeline, and any specific deliverables. 
Standard Fee: $30/hr USD
Rush Fee: $40/hr USD (for orders to be completed in 48 hours or less)

5. Additional Information Collection (If Necessary): If there are any additional details or specifications needed for the design project, the designer will collect this information from the franchisee. This ensures that the design aligns with the franchisee's vision and requirements.

6. Design Iteration: Once the project details are clarified, the designer will begin working on the initial design concept. The franchisee will collaborate closely with the designer throughout the design process to provide feedback, request revisions, and iterate on the design until it meets their satisfaction.

7. Review by Home Office: After the franchisee and designer finalize the design, it will be sent to the Home Office for review. This step ensures that the design aligns with brand guidelines, quality standards, and any other relevant criteria set by the franchise's parent company.

8. Finalization and Delivery: Once the design passes Home Office review and any necessary adjustments are made, the completed design will be sent to you, the franchisee. This includes all relevant design files and assets required for your use.

9. Payment to Designer: It's important to note that payment for the design services is made directly to the designer, not to the Home Office. The franchisee will settle the payment based on the agreed-upon terms with the designer.

By following this structured process, franchisees can efficiently request and collaborate on custom graphic design projects, ensuring that their design needs are met while adhering to the established workflow and payment procedures.

Minor adaptations of existing graphic designs provided by Home Office can be submitted as tickets at marketing@tutordoctor.org. The Marketing Team will determine whether or not this is within scope of a minor adaptation.

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