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BANG Platform · Case File 2026-07
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Six entries this release, now on record.
Hi team, here's what's on record from this month's BANG release.
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Every entry below has been reviewed, verified, and closed out.
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Case File · Ref BANG-4833 · BANG-4955 · BANG-5099
Postal codes now complete in Revenue Rec. Reports
Reported: some client postal codes were missing from exported Revenue Rec. reports, making gaps hard to spot at the account level.
Resolution: postal codes populate correctly for every client in your exported reports.
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Case File · Ref BANG-5009
Tutor Mobile Experience (TME) session notes keep their formatting
Reported: when tutors submitted session notes through TME, line breaks did not carry over, so separate lines ran together into one block of text once they reached BANG.
Resolution: line breaks carry over correctly, so notes submitted via TME read the way tutors typed them.
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Case File · Ref BANG-4944
Bulk status updates are back in the Tutor Directory
Reported: in Tutors > Directory, selecting multiple tutors and using Bulk Action > Mass Update to change status (Active/Inactive/etc.) wasn't available.
Resolution: the Mass Update option is available again, so you can update tutor status in bulk from the Tutor Directory.
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Case File · Ref BANG-4971
Notification widget reflects remaining prepaid hours
Reported: the notification widget (bell icon) wasn't capturing remaining prepaid hours on an account, even when hours were still reserved on the client's balance.
Resolution: the notification widget now correctly reflects remaining prepaid hours.
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Case File · Ref BANG-5000
Most Recent Login now updates correctly
Reported: the Most Recent Login field wasn't updating on a tutor's Profile/Edit > Change Log page or in the Tutor Directory, even after a tutor had logged in and submitted session reports.
Resolution: Most Recent Login now updates correctly in both the Change Log and the Tutor Directory.
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Case File
Bulk approval emails are now more consistent
What's new: when admins approve sessions using Bulk Action > Mass Update, the bulk approval email and the individual session report email now follow consistent formatting and content.
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Exhibit A
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If anything looks unexpected on your end, reach out and let us know.
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Tutor Doctor · BANG General franchise network edition, July 2026
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