Connecting Your Instagram Account to Rallio
This guide will walk you through how to connect your Instagram Business page to your Facebook page, and Rallio account. Based on the Facebook and Instagram partnership, in order for Rallio to connect to your Instagram account you need to have your Facebook page connected to your Instagram Business page.
Step 1: Make Sure Your Instagram is Set Up as a Business Account
Step 2: Link Your Instagram Business Account to Your Facebook Page
- Go to your Facebook Business Page
- Click on Settings at the top of the page for the old version and on the left sidebar for the old version (Images below).
- Click Instagram on the left side bar
- Click the “Connect Account” button and follow the prompts to connect your account. Image below for reference.
Old Version
New Version
Once you’ve followed the prompts your Instagram Business Page is now connected to your Facebook Business Page.
Step 3: Connect your Instagram Business Page to Rallio
- Login to Rallio
- Go to Settings
- Go to Social Profiles
- Click 'Connect' next to Instagram and follow the prompts
What to do if your Instagram Business Page is still not connecting with Rallio?
Sometimes the Rallio-Instagram connection may not work. The reasons behind it are unknown but Rallio is currently working with the Facebook-Instagram team to correct the issues. Luckily, Home Office has found a work around for this issue. Since all Facebook pages are connected to our Tutor Doctor Business Manager and we have access to all Rallio accounts it is easy for us to follow the steps above with you to connect the account. All you need to do is set up a call with a member of the Marketing Team. See below how to prep for the call:
- A team member will reach out and schedule a quick 10 minute call with you.
- For the call please have your Instagram username and password ready to share with the Marketing Team Member plus, the cell phone or email account that is connected to the Instagram page to readily receive a security code to log in.
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