Troubleshooting Guide for Franchisees
The Troubleshooting Guide currently has troubleshooting steps and workarounds in BANG in case of account-related bugs. It currently covers Session Reports, Tutors and Clients.
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April 21, 2020 Release Notes
Enhancements and Fixes: Mini Dashboard for YtD and MtD Growth: Ability to see Growth Year-to-Date and Month-to-Date data (Reports > Spots > Mini Dashboard). WYSIWYG Editor for Session Reports: rich text editor now included in Edit/Add Session Report ...Submitting a Session Report (Tutor View)
Hover over Sessions, and click Reports. You are now looking at the Submitted session reports Click Pending to see list of booked sessions Click Create Session Report Icon In the SESSION INFORMATION form, enter the following: Student: Auto-populated ...Approving Session Reports
Hover over Sessions, click Reports, you can find session reports in four different sections. These options are the same in both Tutor and Franchisee views so you can both keep track of the session reports in each section. Pending: List of sessions ...BANG: Re-Enrollment Process
Re-Enrollment Report The Re-Enrollment Report identifies clients based on their remaining enrollment hours. Run it monthly to find the clients who are nearing the end of their enrollment, ensure adequate follow-up and client care, plan direct ...Reviewing the Tutor Supplier Report
This report is available under Reports > Franchise Reports > Tutor Supplier Report. The report highlights: A list of each tutor’s hours with the pay rates and revenue associated A view of what your percent tutor cost is for each tutor on your roster. ...