Your Feedback Survey - When do surveys get sent out?

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• Your Feedback Survey - Client FAQs & Answers

  I forgot my password, what should I do? Click on the “forgot password” link, and it will bring you through a wizard to reset your password. If you don't have access to a YFS account, please email support@tutordoctor.com. How do you configure the ...

• Your Feedback Survey - Tutors - Do surveys get sent to inactive tutors? When do surveys get sent to tutors?

  No - surveys are only sent to Active tutors in your roster. Please note that surveys are sent automatically after the tutor has completed 6 approved session hours. The surveys go out every Wednesday at midnight at the same time as the client surveys.

• Your Feedback Survey - SOP Manual

  Please refer to the attached document to access the full Your Feedback Survey Manual.

• Resending Surveys - What if my tutor/client would like to redo the YFS survey?

  There is now a feature that allows you to resend a survey to a client or tutor. Within the YFS Dashboard, simply either go to the Clients or Employees screen. Select "Clients" or "Employees", and you should see an option as shown below: Once you ...

• Keeping a Pulse on Your Client Satisfaction with YFS & NPS

  Your Feedback Survey - Client FAQs & Answers I forgot my password, what should I do? Click on the “forgot password” link, and it will bring you through a wizard to reset your password. If you don't have access to a YFS account, please email ...