Release Notes
July & August 2023 - Release Notes
1. Added Hover Over Text to Lifetime Account Summary and Active Account Summary to Indicate the Difference Between Each Account Summary View. 2. Launched the Global Tutor Network in BANG. 3. Ability for Tutors to View GTN Training Videos in BANG. 4. ...
June 2023 - Release Notes
1. Added Additional Years to Franchisee Goals. 2. Defaulted "Receive Matching Emails" To Checked When Creating a New Tutor. 3. Display Applicants That Are Not Interested in A Job. 4. Added Additional Fields (Enrollment to Match & Match to First ...
May 2023 - Release Notes
1. Added Additional Fields (Primary Contact Name, Contact Email, Contact Phone and Contact Address) To The Student Summary Report Export. 2. Registration Fee in Franchise Setting Should Only Apply to New Enrollments. Consequently, all future renewal ...
April 2023 - Release Notes
1. Included The Rejection or Cancelation Notes in The Session Report Rejected/ Cancelled Email. 2. Ability to Set Email Reminder Notifications for A Task. 3. Ability to Filter By Contact Status in The Dormant Customer Report. 4. Ability to Set ...
March 2023 - Release Notes
1. Consultation Report Formatting to Be Included in Emailed Consultation Reports. 2. Added the Student Action Buttons to the Students Module on the Clients Profile Page. 3. Ability to Disable the Session Report Field “Comments (For Internal Use ...
February 2023 - Release Notes
1. Session Report Spell Checker Capability - Integrated with Grammarly. 2. Added "Match Date" to the Speed to Tutoring Report. 3. Separated Addresses in Schools Report - This makes it easier to organize reports and perform mail merge. 4. Sort Matched ...
October & November 2022 - Release Notes
1. Linked Tutor Profiles on the Local Tutor Search Page - You will be able to click on the tutor's name under the Local Tutor Search Page that will take you directly to the tutor's profile. 2. Added the “Request for Refund” as an Option Under the ...
September 2022 - Release Notes
1. Add Franchisee Category on the Franchise Profile Page. 2. Add Franchise Category and Franchisee Location on the Sales Ranking Report. BANG Demo on these suggestions is covered in the below GTC recording from 23:20 - 33:00.
June, July & August 2022 - Release Notes
1. BANG Ecosystem Changes: Some changes made to the lead source naming and categorization. Please read this article added to the Knowledge Base which will explain why we have chosen to improve these features in BANG along with knowing how to use it:- ...
May 2022 - Release Notes
1. Remove on Hold and Close Statuses From Team Members and Tutor Page. 2. Add Bonus Hours to the Session Report Email. 3. Add Enrollment ID Filter for Session Reports. BANG Demo on these suggestions is covered in the below GTC recording from 10:30 ...
April 2022 - Release Notes
1. Add Enrollment ID Under the Students’ Tab in the Account Summary. 2. Ability to Export Consultations. 3. Set the Personality Field as Not Required on the Consultation Report. 4. Add “Email” to the Lead Received Field. 5. Add Grade and School ...
March 2022 - Release Notes
1. Added Zones to the Client, Tutor and Enrollment Export. 2. Ability to Export Payments from the Client Care > Payments Page. 3. Link to Account Summary Page From Near Hours Completion Bell Notification. 4. Action Icons for Cancelling ...
February 2022 - Release Notes
1. Invoice Customers by Enrollment. 2. New Notification Preference: Enrollment Renewal Notification where franchisees can enter an automatic renewal message to session reports after this notification preference is set up based on the threshold value ...
January 2022 - Release Notes
1. Map Tutors Feature for Tutor Search Page - This feature is useful to identify tutors who are within an area or close to a client. 2. Added Instagram as a Social Media Icon in BANG Email Templates BANG Demo on these suggestions is covered in the ...
November 23 2021 - Release Notes
1. Added a New Notification Preference: Consultation Report Completed Notifications. This is an automatic email that gets triggered once a consultation report is completed. 2. Added a New Name Title: Mx. (Gender Neutral) For All Team Members & ...
October 19th 2021 - Release Notes
1. Added the student profile link in the tutor's profile under the Matched Students section 2. Added a one-click copy of the email and primary phone numbers under the List of all Leads, Clients, Tutors and the Team Member list 3. Added the ‘Lead to ...
September 7th 2021 - Release Notes
1. Added a New Notification - Session Report Submission Reminder Notification for Tutors. 2. Added a New Notification - Session Report Submission Notification to Franchises. 3. Added a New Report “Speed to Tutoring”. This report allows franchises to ...
July 20th, 2021 - Release Notes
1. Added the Total Account Summary section in Session Report emails. 2. Added Campaigns and the Lead Source data in the Recap and Sales Reports. 3. Added a new feature in the Tutor Supplier Report to identify tutors with missing pay rates. 4. ...
June 15th, 2021 - Release Notes
1. Near Hours Completion Notification - Franchises can now set up email or bell notifications to identify which clients are running low on hours. 2. Duplicate Email Notifications - An email notification is sent when an existing lead or contact fills ...
May 25, 2021 - Release Notes
1. UX improvements for client filter. Quick and easy access to the most relevant fields. Rearranged the fields listed below and moved them to the top of the filters pop up. All fields starting from the confirmation number will be pushed below the ...
April 20, 2021 Release Notes
Releases: Added zip code data in the Revenue Reconciliation Report export. The Revenue Reconciliation Report includes the client’s zip code when exported as Excel, PDF etc. Added zip code data in the Open Invoice Hours Report export. The Open ...
March 16, 2021 Release Notes
Releases: Fixed an issue with session report input form. The session report email had problems with presenting text that contained bullet point formatting. Improved, the tutor profile picture and made it centralized so only one upload photo can be ...
January 20, 2021 Release Notes
Releases: UI Improvement for navigation menu: Now all users including franchisee, can see their profile picture on top right corner. Upon clicking or hovering mouse, they can redirect to my profile & log out actions. Improved mass update for ...
December 15, 2020 Release Notes
Releases: New Report: Background Check report: This filter is available to all users who have access to Franchise Reports. Users are be able to find tutors with expired background checks as well as find tutors who have an upcoming expiration check. ...
September 23rd, 2020 Release Notes
Releases: VAT: Added VAT amount separately before enrollment value on the cancel enrollment page. Pay Rate: Added Contact name in student dropdown of pay rates screen. This allows a user to see the contact name beside the student’s name in the case ...
August 18, 2020 Release Notes
Releases: Status Filter: Added Contact status filter on the Open Hours Invoices Report. Able to filter Active, Inactive, etc. Report Export Feature: Added export feature for Student Summary report, and Tutor Supplier report details & data at once. ...
June 16, 2020 Release Notes
Enhancements & Fixes: Enrollment ID: Added enrollment numbers in Appointment/Session Report list views, in client and student detail view sub panels, as well as in session report exports - this means users will be able to understand which session ...
May 20, 2020 Release Notes
Enhancements & Fixes: Added export capability to Session Reports: this feature is not available for tutors, franchisees and administrators. Performance Improvements: on the session reports pages, you will now experience faster load times. Session ...
April 21, 2020 Release Notes
Enhancements and Fixes: Mini Dashboard for YtD and MtD Growth: Ability to see Growth Year-to-Date and Month-to-Date data (Reports > Spots > Mini Dashboard). WYSIWYG Editor for Session Reports: rich text editor now included in Edit/Add Session Report ...
March 3, 2020 Release Notes
Priority Fixes User and franchise not getting Consultation Booked email: this is now fixed; users should be receiving the email. Bulk Session Report Approve and Email issue: when user selects 5 and more than 5 session reports to Approve and Email, ...
February 25, 2020 Release Notes
LTS Update: system has been upgraded for long-term support and overall platform enhancement for stability, security and feature add-ons along with customization - several major bugs affecting functionality have been fixed, such as being able to send ...
December 18, 2019 Release Note
BANG calendar now supports full week events: The BANG calendar now clearly shows ALL DAY EVENTS from Google Calendar. Tutor supplier report CSV and PDF export now includes a session approved date column. Franchisees can now add Bonus hours in decimal ...
December 16, 2019 Release Note
BANG went into an unscheduled maintenance on December 16th, 2019 to release code to address specific cases that are linked with the Job Board and some tutors being unable to submit session reports. These cases were caused by the job that was used to ...
December 10, 2019 Release Note
Edit enrollment bug for UK franchisees when sector field is not selected: This bug was fixed during the December 10th release. Archived job should not populate on job board in tutor login: This bug was fixed during the December 10th release. For ...
December 3, 2019 Release Note
Revenue Reconciliation Report enhancement - There was a mismatch in the Revenue Reconciliation Report due to migrated data from Big Apple. The report now better handles that migrated data. Bulk Approving Session Reports causing 504 timeout - This bug ...
November 26, 2019 Release Note
When refunding an over paid enrollment the registration fee checkbox was automatically selected This was fixed during the November 26, 2019 release. The registration fee checkbox is no longer automatically checked when refunding an over paid ...
November 19, 2019 Release Note
1. Subject column and consultation year data was corrected in all the pages of consultations for some migrated consults from Big Apple 2. "Assign to" field now pre-populates on Edit cast page & Matching dashboard When first casting a job on the Job ...
November 12, 2019 Release Note
Fixing the sync between Franchisee/EC calendar and Care Centre calendar with different time zones (North America Care Centre users) Some franchisees / ECs were experiencing issues with consultation bookings appearing as the incorrect time in their ...
November 5, 2019 Release Note
Account Summary: Bonus hours added to Email Statement Email statements sent to clients did not include bonus hours that were available in the client's enrollment. Now, those bonus hours are added to the total remaining hours in the email statement ...
October 22, 2019 Release Notes
Enhancements New column added to the job board for Job ID in both franchisee and tutor view Now you can reference specific jobs for internal and external communication. "Urgent" = priority option for Casting Screen & Job Board If you are matching ...