Tutors
How to Add an Online & In-Person Rate on BANG
1. Go to the Tutors' tab > Directory > Click on the Tutor's Name > Scroll to the bottom of the page where you see "Pay Rates" > Click on "Add Pay Rate". 2. You can either select a Default or a Student's Name under the Student field. Default means ...
How to Un-Match a Tutor to a Student
1. Click on Tutors. 2. Click on Directory. 3. Click on the name of the tutor that you would you to un-match. 4. Scroll to the Matched Students section. 5. Click the icon Remove.
How to troubleshoot tutor invoice issue of email RTF
The tutor or the franchisee/staff need access to the tutor’s profile. In the tutor profile the following steps need to be taken: 1. Click on the Gear Icon. 2. Click on Settings. 3. Click on Advanced. 4. Select Month Format and Date Format as long as ...
How To Set The Tutor Bio Pic
Click on Tutors. Click on Directory. Click on the image in Profile Picture field. Click choose File. Add a Tagline and Biography. Note: You can crop and reset the profile picture.
How to Add Multiple Pay Rates for a Tutor Tutoring a Student for Two Different Subjects
Occasionally, a tutor can be paid two different hourly rates for the same student. Since the pay rate is attached to the student and not to the subject, the alternative would be to set a different session type for each subject. This will allow you to ...
How tutors enter their attributes
Filtering for Subject Attributes in Tutor Search
Finding and Dealing with Duplicate Tutors (migration)
Filtering for Tutors by Subject & Level
Tutor Attributes Not Displaying in Matching Dashboard - What to Do
Searching for Tutors
Inactivate (and Reactivate) a Tutor
Please note: We have removed on-hold and close statuses in the tutor directory as well as the team members page! The inactive status will deny a tutor's access to BANG and will be used if a tutor gets terminated or they resign. Inactivating a Tutor ...
How do I rematch an existing enrollment?
In the top menu bar, hover over Matching and click Matched Students Find the student you would like to remove a match from and click the Remove icon Go to Client Care > Students to find the student you just removed the match for Click the Filter ...
Using Quick Match
The Quick Match functionality will be available for you to use as soon as you enter an enrollment for the client. It is currently the only way to match a student with non-allocated hours in their enrollment. Quick Match can also be selected for an ...
When is a job removed from the job board?
In the Franchisee view of the system, a job will remain visible on the job board until the first Session Report is submitted. At this point, it will be automatically removed. If you want to remove a job manually after a tutor has been matched, you ...
How do we share tutors in BANG?
The functionality of sharing tutors is under consideration for future development, but is not currently available in BANG.
Matching Emails to Tutor - Do matching emails get sent to tutors when we cast a Job?
Do matching emails get sent to tutors when we cast a Job? Yes - once a job assigned to the General category, and is cast, the system will send 1 email only to all tutors (Local Privacy Protection settings in tutor profiles can prevent system emails ...
Monitoring Tutor Appointments (Franchisee)
Hover over Sessions, click Scheduling Here you see the tutor appointments that have been scheduled by all tutors. You can filter by subject, student, tutor and date. If an appointment has passed, it will appear in red as a reminder that no session ...
Booking Tutor Appointments (Tutor View)
Hover over My Students and click Matched Students. Click on the **Calendar Icon next to the student you want to book an appointment for Select the day and time the tutoring will take place. In the CREATE APPOINTMENT pop-up confirm the appointment ...
Matching the Student (after Casting)
Matching > Matching Dashboard. This is where you’ll see a summary of the current matches in progress Click on underlined number beside the student to access the list of tutors that have applied for that student under Applicants column Review the ...
Reviewing the Matching Dashboard
Matching Status Chart The Matching Status Chart gives you a quick understanding of where your casted jobs are sitting in the matching process. Enrollment Statistics: How many students are enrolled but not casted Casted: The number of students that ...
Applying for a Student Match (Tutor View)
Log in to your account On the Home Page/Job Board Review the list of postings by looking at the Subject, Grade, Sessions/week, Enrollment length, Session Length, area and timelines Click View Job Icon to see the more details associated with each ...
Casting a Job
Client Care > Clients to access clients now that they are no longer leads. Click on the Person icon to access the student’s account Click on Cast the Job icon In CAST TYPE, decide how we want to cast the job General: posts it on everyone’s job ...
Adding a Tutor
Hover over Activities Select Team Members where you will see the Directory of everyone on your team. Click on Add a Team Member In the PERSONAL INFORMATION section fill in: Title: Suffix: First Name *Mandatory Last Name *Mandatory Birth ...