Royalties
New Royalties & Exception Report Process (files & Demo included)
Royalties: Royalty Reports are automated through the Big Apple, and do not require manual submissions. An email is sent to you on the 5th of every month with a report on your Royalties for the previous month. Exception Reports: Exception Reports ...
I made a data-entry error in my Big Apple system? Who do I contact for this?
Please send an email to support@tutordoctor.com. If this involves revenues, and the team is not able to change your required information, an Exception Report may be required to be submitted.
How do I obtain a copy of my invoice?
Please send an email to brandstandards@tutordoctor.com.
I am new franchisee, when will my minimum royalties start?
As a new franchisee, you are given a 2 month (60 days) break from the date of your training graduation. For example, if you graduate in January, you begin to submit your reports in February. All of your royalties for sales in the months of February ...
What methods of payments do you accept for royalties?
We can charge your credit card (Visa, Mastercard, Amex), via electronic funds transfer through your bank account or via wire transfer. Please note that electronic funds transfer only apply to North American franchisees.
When do you charge my royalty payments?
Royalty payments are charged on the 15th of the month.