Your Feedback Survey
Keeping a Pulse on Your Client Satisfaction with YFS & NPS
Your Feedback Survey - Client FAQs & Answers I forgot my password, what should I do? Click on the “forgot password” link, and it will bring you through a wizard to reset your password. If you don't have access to a YFS account, please email ...
Your Feedback Survey - Tutors - Do surveys get sent to inactive tutors? When do surveys get sent to tutors?
No - surveys are only sent to Active tutors in your roster. Please note that surveys are sent automatically after the tutor has completed 6 approved session hours. The surveys go out every Wednesday at midnight at the same time as the client surveys.
Your Feedback Survey - Client FAQs & Answers
I forgot my password, what should I do? Click on the “forgot password” link, and it will bring you through a wizard to reset your password. If you don't have access to a YFS account, please email support@tutordoctor.com. How do you configure the ...
Your Feedback Survey - When do surveys get sent out?
Surveys are sent automatically to the client's email (in their profile on the BANG). The sending of surveys is automated and is currently programmed to send to clients every Wednesday at midnight. Please note that surveys are sent only after the ...
Your Feedback Survey - Why don't I see my client reviews page in tutordoctorreviews.com?
This website will automatically populate your page based on the reviews that you receive through Your Feedback Survey. There are two main conditions to meet in order for your page to show within http://www.tutordoctorreviews.com/. 1. Your review ...
Your Feedback Survey - SOP Manual
Please refer to the attached document to access the full Your Feedback Survey Manual.
Your Feedback Survey - Tutor FAQs & Answers
Do I need a different login to see tutors survey? No, your log-in details are same as they are for customers survey. I forgot my password, what should I do? Click on the “forgot password” link, and it will bring you through a wizard to reset your ...
Resending Surveys - What if my tutor/client would like to redo the YFS survey?
There is now a feature that allows you to resend a survey to a client or tutor. Within the YFS Dashboard, simply either go to the Clients or Employees screen. Select "Clients" or "Employees", and you should see an option as shown below: Once you ...