Online Reviews & Reputation Management
Flagging Fake/Inappropriate Reviews on Google, Facebook and more
Characteristics of a Fake Review The customer isn’t in your CRM system. There are no customer service calls on record. Lack of details (e.g., they haven’t named any specific employees). You noticed a surge of negative reviews in a short period of ...
How To Update Local Online Review Links in YourFeedbackSurvey
When someone gives you a 9 or 10 in YourFeedbackSurvey they receive an email automated prompting them to leave a review on your Google or Facebook. These links are automatically set to the corporate accounts - make sure to update these to your local ...
How To Get More Online Reviews
HAVE YOU TAKEN THE GOOGLE REVIEWS E-LEARNING COURSE? Access the course via Tutor Doctor University. In this course you'll learn: The top reasons Google reviews are so important How to manage and optimize your Google Business Profile How to collect ...
Negative Reviews Response Scripts
Every business gets negative reviews. We are all human and sometimes experiences are not up to par. Review sites and social media just make it easier for people to share those experiences with the online world. The key is to address negativity in a ...