How to Verify Your Google Business Profile

How to Verify Your Google Business Profile

Verifying your Google Business Profile (GBP) is a required step to ensure your Tutor Doctor location appears correctly on Google Search and Google Maps. Since Tutor Doctor operates as a service-area business, Google will require that you complete a video verification to confirm that your business operates in the area you claim, that the business exists, and that you are authorized to manage it.

This guide outlines all steps and requirements needed for successful verification:


What Do You Need to Know Before You Start the Verification Process?

Google will only accept your video if the following conditions are met:
  1. The video must be recorded directly through your Google Business Profile on a mobile device.
  2. The video must be unedited, continuous (no cuts or pauses), and at least 30 seconds long.
  3. Do not show any sensitive or personal information, such as client/student details or faces of other people.
  4. Record in a well-lit, stable environment.
  5. The video must be recorded live—you cannot upload a pre-recorded video.

What You MUST Show in the Video? 

Google requires three types of proof for service-area businesses. If any requirement is missing, the video will be rejected.

1. Show Your Service Area Location: Your video must clearly demonstrate that you are physically located within the service area listed on your profile.

Examples of acceptable footage:
  1. Street signs with readable names
  2. Recognizable community landmarks (parks, intersections, schools, etc.)
  3. Any outdoor element that matches Google Maps and verifies your location
Google will NOT accept:
  1. Empty land
  2. Unmarked areas
  3. Indoor-only videos without any geographic reference
  4. This is the #1 reason videos get rejected, so ensure your surroundings are clearly identifiable.
2. Show Physical Evidence That Tutor Doctor Operates in This Area
  1. Google requires physical, real-world proof that your business exists and provides services locally.
Accepted examples: 
  1. Tutor Doctor marketing materials: brochures, flyers, business cards
  2. Branded clothing or uniforms
  3. Tutor Doctor branded vehicle / car magnets (if applicable)
  4. Materials used for tutoring: binders, worksheets, academic tools
  5. These items must be physical—digital screens or images are not accepted.
3. Demonstrate Proof of Business Management
  1. Google must confirm that you are authorized to manage this Tutor Doctor franchise.
Accepted examples: 
  1. Business registration document, invoice, or utility bill with the same business name as your GBP (Sensitive information may be covered)
  2. You preparing tutoring materials or accessing business-related items
  3. You showing materials or spaces that only a business owner/manager would access
  4. Providing this proof is essential; missing this step results in rejection.

How to Record and Submit the Video? 

Step 1: Log Into Your Profile
  1. On your mobile device, go to: https://business.google.com 
  2. Log in using the same Google account used to set up your GBP.
  3. Select your Tutor Doctor location.
Step 2: Begin Video Verification
  1. Tap Get Verified.
  2. Select Video Recording.
  3. Allow all permissions (camera, microphone, location).
  4. Tap Start Recording, completing all three required proof categories:
  5. Service area location
  6. Physical evidence of your business
  7. Proof of management
  8. Tap Stop once you are done.
  9. Review your video. If necessary, tap Try Again to re-record.
  10. Tap Upload Video to submit your verification.

What Happens Next?

Google Review Timeline:
  1. Google typically reviews your video within up to 5 business days.
If your video is approved: 
  1. Your Tutor Doctor location will become verified and visible on Google Search and Maps.
  2. If your video is rejected
  3. Google will indicate what was missing. You must:
  4. Re-record the entire video from the beginning.
  5. Include everything from your previous attempt.
  6. Add all missing elements that Google listed.
  7. Google will not verify the listing until all requirements are met.
Common Reasons for Rejection: 
  1. Business name or branded materials were not visible
  2. The surroundings did not show clear service-area locations
  3. No proof of business operations
  4. No evidence that you manage the business
  5. Video was too short, edited, or unclear
Info
For more information, you may review Google’s official guide



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